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COMPLETE GUIDELINE OF ONLINE REVIEWS
What is Online Reviews? An online review site allows consumers to willingly leave reviews of products and services. It is often viewed as the most important form of consumer research, with over 200 million reviews being posted each year on sites such as Yelp, TripAdvisor, Google and Facebook. While traditional reviews in print media have been superseded by online ones, it is still extremely important for any company or service offering to know what these are saying about their product or service. Professional business owners should take the time to read online customer reviews to see whether they’re getting positive comments from happy customers or a series of complaints from unsatisfied clients.
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GOOGLE REVIEWS: NECESSITY AND IMPORTANCE
What is Online Reviews? An online review site allows consumers to willingly leave reviews of products and services. It is often viewed as the most important form of consumer research, with over 200 million reviews being posted each year on sites such as Yelp, TripAdvisor, Google and Facebook. While traditional reviews in print media have been superseded by online ones, it is still extremely important for any company or service offering to know what these are saying about their product or service. Professional business owners should take the time to read online customer reviews to see whether they’re getting positive comments from happy customers or a series of complaints from unsatisfied clients.
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